Connect provides a more efficient and effective way to
collaborate and troubleshoot problems remotely,
reducing travel costs and time, increasing productivity,
and improving customer satisfaction.
Sphere’s security feature, Privacy Mode, allows users to hide areas of their physical environment from connected experts.
Remote specialists can spawn live, holographic annotations within the field-of-view for users seeking support.
Guest-calling allows customers to reach out with XR functionality to connections that don’t have Sphere accounts, such as suppliers.
Reduce Delays and Downtime with Immediate Expert Advice
Empower on-site employees with real-time support and guidance, creating a more efficient Q&A process. Workers can consult hands-free with a bi-directional audio-visual stream, live translations, and real time annotation tools.
Save Costs and the Environment with XR Powered Remote Assistance
By enabling specialists to diagnose and fix problems more quickly and accurately, Sphere helps enterprises reduce waste. It also eliminates the need for travel and in-person support, reducing the expense and impact associated with transportation, accommodation, and on-site support.
Thrive Through the Skills Gap by
It has become increasingly difficult to hire employees for specialized roles, and individuals with depths of organizational knowledge are continuing to retire. By no longer limiting enterprise teams to regional candidate pools, Sphere users have access to the workers they need from all over the world.
Helping Victims of Violence with Connect
“Sphere is the most valuable partner in the development of our telemedicine system."
Dr. rer. nat. Dorothea Kaufmann
Team leader Telemedicine ARMED
Our strategic playbook
Support Operational Excellence
by Connecting Key Personnel
Create Additional Revenue Streams with Immersive Support Services
Use Sphere as an add-on service to your support package, by giving your customers the option to connect with experts in your own organization with questions about your products. This feature enables Sphere’s enterprise users to improve their customer satisfaction by providing a more personalized and interactive support experience.
Sphere allows you to report on details such as who joined a session, on which date, for how long, and more, in order to bill your customers accordingly.
Streamlined XR Software for All Critical Use-Cases
Each of Sphere’s 5 packages can be accessed within one turnkey application to prevent workflow disruptions. For example, if a user is engaged in machine maintenance using Sphere’s Train package for step-by-step holographic work instructions and a question arises, they can seamlessly tap into the Connect package to call in expert assistance.
Increase Your Bottom Line by
Streamlining Operational Efficiency
Sphere offers turnkey packages that enable users to extend their collaboration power within a single unified solution.